Our approach to operational is addressed by looking at the 3 cores drivers of outstanding execution: Clarity, alignment, and empowerment which in turn define the competencies required of the outstanding executive.
Clarity (or the lack of it) is the single biggest barrier we see every day to delivering excellence. Exact what are we trying to achieve and why? Clarity comes from the top through analysis, planning and the simple clear communication and cascade of direction and/or goals.
Alignment can only come aer clarity, and results from the effect of leadership by example to secure emotional buy-in, and effective management of people time, time and resources to secure practical buy-in and power execution.
Empowerment without clarity and alignment is chaos. Employed correctly though, it drives agility, destroys decision-making botilenecks and frees people up to deliver outcomes. Empowerment comes with freedoms, constraints and accountability and requires leadership.